SpectraBox Support

Questions, ideas, or trouble? Email spectrabox@bdsalesinc.ca and we will get back to you.

Is SpectraBox real?

SpectraBox is for entertainment only. The spirit box plays every sound from your device: a noise sweep generated live, plus a voice for each word (recorded clips for the main word bank and most theme packs, your phone's own offline voice for the rest), and the words come from a word list built into the app. There is no radio and no internet, so it works in airplane mode. The EMF meter shows your phone's real magnetometer as a fun readout. Results are not evidence of paranormal activity.

I do not hear any sound

Check that your phone is not in silent mode (the ring/silent switch on the side) and that the volume is up. SpectraBox plays through the normal media volume.

The EMF meter does not react

The meter reads your phone's magnetometer. Move the phone near electronics, speakers, or metal and the number will change. You can re-zero it to your room with "Calibrate to here" (a Pro feature).

What is free, and what is Pro?

Free forever: the full EMF meter, a one-minute EVP session with real-time words, the spirit voice (the box's own voice sounds out each word; on by default, toggled from the Spirit Box screen or Settings), a visible session log, the share card, and the Halloween Night word bank (Oct 1 to Nov 2). SpectraBox Pro is a single one-time purchase, $9.99 on both iPhone and Android, no subscription, that unlocks unlimited session length, recording and playback, CSV, video, and PDF export, Spirit Lens capture, the Overlay Evidence Camera, the EVP Analysis Lab, Case Files, all theme packs, Custom Word Banks, Voice Lab, the Apple Watch companion (iPhone only), the Live Activity (iPhone only), background sessions, and calibration.

I bought Pro on another device

Open the app, go to About or Settings, and tap "Restore purchases". On iPhone this checks your App Store account; on Android it checks your Google Play account. A purchase made on iPhone does not carry over to Android, or the other way around, because each store handles its own billing.

Android permissions

SpectraBox on Android asks for the camera (Spirit Lens and the Overlay Evidence Camera), the microphone (the EVP Analysis Lab), precise location (only when you add a location to a Case File), and notifications (to show a background-session notification). Every one is optional, requested only when you use that feature, and can be reviewed or turned off any time in Settings > Apps > SpectraBox > Permissions; the rest of the app keeps working without them.